Terms & Conditions
Last updated: January 23rd 2026
Welcome to Bear & Bone (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, https://bearandbone.ca (the “Site”), and the purchase of products from our online store.
By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Use of the Website
You agree to use this Site for lawful purposes only and in a way that does not infringe upon the rights of others or restrict their use of the Site.
We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.
2. Products & Availability
All products are subject to availability. As a made-to-order, slow fashion brand, production times may vary and are outlined in our Shipping Policy.
We make every effort to display product descriptions, pricing, and images accurately. However, slight variations in colour, texture, or finish may occur due to the handmade nature of our products and differences in screen displays.
3. Pricing & Payments
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
Prices are subject to change without notice. Taxes and shipping fees (if applicable) are calculated at checkout.
Payments are processed securely through third-party payment providers supported by Wix. We do not store or have access to your full payment details.
4. Orders & Order Acceptance
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order, including but not limited to cases of suspected fraud, pricing errors, or availability issues.
If your order is cancelled after payment has been processed, you will receive a full refund.
5. Shipping & Delivery
Shipping timelines and policies are outlined in our Shipping Policy, which forms part of these Terms.
Please ensure your shipping information is accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Once an order has been shipped, delivery timelines are beyond our control.
6. Returns & Refunds
Returns, exchanges, and refunds are subject to our Return / Refund Policy, which forms part of these Terms.
Due to the made-to-order nature of our products, certain items may be final sale unless otherwise stated.
7. Intellectual Property
All content on this Site — including text, images, logos, designs, and graphics — is the property of Bear & Bone or its licensors and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or use any content from this Site without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Bear & Bone shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Site or purchase of our products.
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Bear & Bone from any claims, damages, liabilities, or expenses arising out of your use of the Site or violation of these Terms.
10. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the revised Terms.
13. Contact Information
If you have questions about these Terms & Conditions, please contact us at:
Bear & Bone
Email: info@bearandbone.ca
Website: https://bearandbone.ca